Welcome to the DSC online application guide

Application submittal and payment is a six-step process, which is all-digital and paper-free. Please do not deliver materials via mail as these items will not be processed or returned. For City-County Inspections applications refer to this page. For all other applications follow the instructions below. 

For help please email staff at dscticket [at] dsc.mojohelpdesk [dot] com.

Follow these steps to submit a complete application online

  1. Prepare application materials

  2. Complete the transmittal cover sheet

  3. Pay application fees as required

  4. Review file naming and submittal instructions

  5. Prepare to wait 48 hours for confirmation email

  6. Confirm requirements and submit application materials


1. Prepare application materials

  1. Application forms and submittal checklists can be accessed using the link below. 
  2. Online submittals will not be accepted if content is not consistent with application form and submittal checklist guidance. 
  3. Disregard references to paper documents, compact discs, and thumb drives. These materials will not be accepted in person or by mail, and they will not be returned.  
  4. Also disregard any submittal instructions provided within the application forms or submittal checklists, as those instructions have not yet been updated to reflect this new online application guide.  

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2. Complete the transmittal cover sheet

  1. A completed cover sheet is required for all new applications and resubmittals. 
  2. Use the link below to download and complete the form. 
  3. The cover sheet should be included as a separate PDF attachment with the web transmittal.

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3. Pay application fees as required

  1. All development application and permit fees are due at the time of application submittal.
  2. Note for large development projects: The maximum one-time payment amount accepted by Paymentus is $25,000. If attempting to pay a higher amount please break the payment into two separate transactions and include both receipts with the submittal.
  3. The link below provides access to the Planning/DSC fee schedule and payment portal. Please follow all instructions.
  4. The company that administers the online payment portal (Paymentus) charges a non-refundable convenience fee. The fee is 3.3% per transaction if paying by credit or debit card, or $0.50 per transaction if paying by electronic check.

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4. Review file naming and submittal instructions

  1. At this step the following items should be assembled and ready for submittal. 
    1. Application materials
    2. Cover sheet
    3. Payment receipt (for new applications and resubmittals in some circumstances)
  2. Only PDF files will be accepted unless they are otherwise allowed for specific application types.
  3. The application portal allows multiple PDFs to be included with a submittal.
  4. Please contact staff in advance if sending more than 20 files to ensure PDF files are packaged correctly. 
  5. If a high-volume submittal is necessary (i.e. more than 20 PDFs), staff may need to create a custom transmittal folder (and sub-folders) so that files are sorted appropriately upon receipt. In these instances staff will share a direct folder upload link with the applicant as an alternative to using the web-based portal for application transmittal.
  6. One PDF file should be generated for each required application submittal checklist item. For example, if an application requires 1) an application form, 2) a set of plans, and 3) a Stormwater Impact Analysis, there should be three PDFs included with the upload (in addition to the Transmittal Cover Sheet and payment receipt).
  7. Use the following naming convention for each PDF file included with the transmittal. 
    1. Case number_Project name_document name.PDF
      Example: D1234567_SpringfieldElementarySchool_SitePlan.PDF
    2. For initial submittals, substitute the case number with the six-digit Durham County Parcel ID Number (PID). If the development includes multiple parcels, choose one parcel to represent the project and consistently label all PDFs in the transmittal with this PID.
    3. PDF file names may not exceed 85 characters. Abbreviate the project name if necessary.
  8. .ZIP files will not be accepted.
  9. Carefully follow any additional file upload and naming conventions provided within the individual application submittal portals which is accessed via the last step in the application guide below.
  10. For processing purposes, amendments to previously-approved applications are treated as new applications.
  11. Individual uploads can be up to 5 GB in size using Chrome or Firefox. The limit is 4GB in size if using Internet Explorer versions 9, 10, or 11.

5. Prepare to wait 48 hours for confirmation email

  1. Only complete submittals that incorporate the above elements will be accepted.
  2. The submittal portal will confirm when a submittal has been executed successfully.
  3. A staff member will then review the submittal and follow up with the applicant within 48 hours to confirm completeness or advise if corrections are needed. The completeness review schedule does vary for some types of applications as noted within the individual application submittal portals. 
  4. Review of the application will not begin until the submittal is deemed complete.
  5. Review and approval status can be checked via the Land Development Office
  6. A link to the project documents and review comments folder will be provided to applicants with the confirmation email.

6. Confirm requirements and submit application materials

By clicking the button below I acknowledge that have read and understand the above requirements.

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