Planning and development services update
Updated August 1, 2021 View the City’s latest COVID-19 information.
Resources for application submittal and fee payment DPlans External LDO portal Inspections fee schedules Small Project Plan Review Online application guide / application submittal portal Fee schedule and payment portal Development Regulations Application and case review portal (for employees)Schedule Concept Meeting or Multi-departmental Pre-submittal Meeting Schedule Pre-submittal Meeting for Land Use, Historic Preservation or Policy Walk-in Services, Feasibility Questions, and Meetings The Development Services Center lobby is open 9:00am - 3:00pm, Monday - Friday. Masks are required regardless of vaccinations status. All-digital and paper-free processes will continue, including pre-submittal meetings and application submittal and payment. Paper applications, thumb drives, and checks will not be accepted in person or via mail. Kiosks will be available in the DSC lobby for walk-in customers wishing to use a City computer to access digital development services and staff will be available to assist with questions.
Phone and Email Contact Inspections customer service Phone : 919-560-4144Email : PermitTechnicians@DurhamNC.gov City-County Inspections web page for the latest information regarding permit application, plan review, and building inspection processes.
Planning customer service Phone : 919-560-4137Email : Planning@DurhamNC.gov
Development Application Online Submittal and Payment Application submittals (new applications and re-reviews) and payments are now fully electronic, either through the existing DPlans and LDO system for Inspections, or through the DSC web site. See links at top of page. Please do not send any items via the mail. Most staff are teleworking and are not available on site to process paper applications or checks. Delivering items via mail will slow application processing time. Mailed items will not be returned and customers will be asked to cancel any checks and direct payment online.Development Review Process and Timelines Timelines for Administrative Approvals Application Type
Business Days for Review
As-built Drawing
15
Construction Drawing 15 Minor Certificate of Appropriateness 10 Plat - Preliminary (All types)
Initial review 20
Re-review 15 Plat - Final
15
Plat - Exempt
Planning only 5
Multiple departments 10 Other Minor Development
5
Right-of-Way Withdrawal
15
Site Plan - Level 1
5
Site Plan - Level 2
15
Site Plan - Level 3
15
Site Plan - Level 4
Initial review
20
Re-review
15
Site Plan - Major
20
Street Closing or Renaming
15
Issuance of Approvals and Permits Regarding plat reviews, please note the Durham County Tax Administration Office is closed due to COVID-19, but appointments with a plat review officer can be made by calling 919-257-0114. Mylars and items requiring hand signature can be dropped off in a secure storage box near the Mangum Street entrance of City Hall. Contact the case review planner for information. Inspections and Sign-offs Planning Planning enforcement and site compliance activities continues as usual, with strict social distancing practiced by staff. Staff reserves the right to refuse to inspect a location or facility where these standards are not adhered to. Site Compliance Inspection fees are now required for Planning inspections . Inspections City-County Inspections Department resources and updates .
Public Works The Engineering Inspections web page includes a range of updates on remote and field-based services offered during COVID-19 via the Engineering Inspections Request Form .
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